Legal notice

This website and/or retail premises are owned and operated by H I ENTERPRISES.

 

We are dedicated to ensuring that all products offered for sale meet the highest standards of safety, quality, and regulatory compliance. All cosmetic and personal care products are manufactured, imported, or distributed in accordance with the UK Cosmetic Products Enforcement Regulations 2013, Regulation (EC) No 1223/2009 (as retained in UK law), and the Health and Safety at Work Act 1974. Where applicable, products are notified to the relevant UK authorities via the Submit Cosmetic Product Notification (SCPN) service.

 

Product Compliance and Labelling

All products are labelled in accordance with UK INCI (International Nomenclature of Cosmetic Ingredients) requirements, including ingredient lists, batch numbers, shelf-life indicators, and usage instructions. Where products contain allergens or specific warnings, these are clearly stated on the packaging. We work only with suppliers and manufacturers who can demonstrate compliance with UK and international safety standards.

 

Medical and Professional Advice Disclaimer

The information provided on our website, in-store, or through our customer service channels is for general informational purposes only. It is not intended to replace professional medical advice, diagnosis, or treatment. Customers with pre-existing skin conditions, allergies, or sensitivities should consult a qualified healthcare professional before using any new product.

 

Liability and Limitations

While H I ENTERPRISES takes every reasonable precaution to ensure product safety and quality, we cannot accept liability for any adverse reactions, injuries, or damages resulting from misuse, failure to follow instructions, or use contrary to the intended purpose of the product. This limitation does not exclude or restrict liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

 

Returns, Refunds, and Exchanges

We comply with the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. For hygiene and safety reasons, we cannot accept returns of opened or used cosmetic products unless they are faulty or not as described. Full details of our returns policy are available upon request and on our website.

 

Intellectual Property Rights

All content on this website and in-store materials — including but not limited to text, product descriptions, images, graphics, logos, and branding — is the intellectual property of H I ENTERPRISES and is protected under UK copyright, trademark, and design laws. No part of this content may be reproduced, distributed, or transmitted in any form without our prior written consent.

 

Data Protection and Privacy

We are committed to safeguarding your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We collect, store, and process personal information only for legitimate business purposes, such as fulfilling orders, providing customer service, and complying with legal obligations. For full details, please refer to our Privacy Policy, available on our website or upon request.

Governing Law and Jurisdiction

This legal notice, and any disputes arising from it, shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

Contact Information

For any queries, complaints, or requests for further information, please contact us at:

Email: info@hienterprises.co.uk

Phone: 07353 735349

Postal Address:  APOLLO COURT

                          LEICESTER, LE2 0TQ